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Activate new customers in
one single email

Sign, pay, and/or authorize in one email — no separate steps, systems, or manual follow-up.

See in a demo how signing, payment, and/or authorization can be combined in a single email.

✓

Activate customers faster with less manual follow-up

✓

Built for signing, first payments, and recurring payment setup

✓

Take care of new customers from the very first agreement

Elio Tagliola — founder PayIBAN

"Onboarding new customers doesn't have to be complicated — one email is enough."

Elio Tagliola — PayIBAN BV

How it works

From first contact to active customer in four steps.

One email is enough to bring signing, payment, and authorization together — no separate follow-up steps or manual processing.

1

Configure your flow

Choose which steps the customer needs to complete: signing, payment, and/or authorization.

→

2

Send one invitation

One email with all actions. No separate messages per step, no manual follow-up needed.

→

3

Customer completes the flow

The customer finishes everything in one session, on any device, without an account or installation.

→

4

You maintain oversight

All statuses, reminders, and audit trails are instantly available in your dashboard.

1

email

1, 2, 3

links in one email

€ 0.30

per transaction

100%

audit trail included

Solution

Everything you need to activate new customers,
in one flow

Click a service and watch the email update instantly.

Email

[email protected]

Subject

Invitation: authorize payment

Novum

Complete your next step

One clear email tells the customer exactly what needs to happen next.

Authorize payment

Send

FORM

Configure exactly which step the customer should complete in one flow

You decide whether the customer should sign, pay an invoice, and/or authorize recurring payments — all from a single invitation.

✓

Signing, payment and authorization in one email

✓

iDIN verification available for extra security

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Automatic reminders for outstanding actions

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Fully customizable to match your brand

Customer	Reference	Status
PayIBAN B.V.	3	1/1 mandate completed
Studio Maan	8	Waiting for payment
Northwave Care	12	Signed, in progress
Studio Elan	18	2/2 Completed
Berg & Co	22	Waiting for signature
Lumina Care	27	Invoice sent

OVERVIEW

See where each customer stands and which actions are already completed

The overview gives your team one place to track who received the invitation, which steps are done, and where action is still needed.

✓

Sales, operations and finance work from the same status

✓

No more searching through exports or emails

✓

Works well with integrations like Exact Online

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Easily hand over customers between teams

1

Flow started

The invite was created and sent to the customer.

21:05

2

Payment processed

The first invoice was completed successfully inside the same flow.

21:08

3

Flow completed

All selected steps are finished and ready for review or export.

21:10

4

Confirmation opened

The customer opened the confirmation email and reviewed the details.

21:12

5

Internal review done

Finance checked whether all selected steps were completed correctly.

21:16

6

Record ready

The flow is complete and ready to share or export for follow-up.

21:18

AUDIT TRAIL

Show exactly what happened, in what order, and at which moment

The audit trail makes the process verifiable. You can always see when the flow started, which step was completed, and what the current status is.

✓

Gives finance clear proof without searching through emails

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Makes handovers easier across all teams

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Timeline gives clarity: you always know what's been arranged

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Exportable for audit and compliance purposes

Different audiences

The benefits differ per organization — choose what fits yours.

That makes the proposition easier to recognize for visitors. The core flow stays the same, but the benefit depends on the type of team using it.

Solo

Everything in one package

Small volumes

For independent professionals who want signing and payment to feel clear and professional.

Small business

10 – 200 transactions per month

Growing volume

For growing businesses that want a calmer, faster onboarding process.

Mid-sized

200 – 1000 transactions per month

High volume

For teams that need visibility and stronger handover across departments.

Enterprise

Thousands of transactions per month

Enterprise

For organizations that need scale, auditability, and stronger finance alignment.

p

Solo Everything in one package

Signing Quotes and agreements completed in one route

Payment Handle the first invoice right after approval

Audit trail Know what was sent, opened, and completed

Solo

For independent professionals who want one professional flow from agreement to payment.

If you work independently, you do not want separate tools for quoting, approval, and payment. PayIBAN helps you look more professional and get paid faster with one clear email flow.

✓

Quotes, agreements, and payment handled in one calm customer journey.

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Less manual follow-up and faster clarity for you and your customer.

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An audit trail that shows what was sent, opened, and completed.

Social proof

Customers use this to make onboarding and payments run more smoothly.

Through our customer stories, customers explain how our services work for them in practice.

Biblionet Groningen

“More control over mandates and less error-prone manual processing.

Onboarding, mandates, and customer activation

Biblionet digitized mandates for library members and reduced errors, lost forms, and manual processing.

Read their story

Groenendal IT

“From loose PDFs to visibility, control, and a direct ticket flow.

Subscriptions, service tickets, and mandates

Groenendal IT connected PayIBAN to Inserve so mandates start directly from the existing workflow and are easier to follow up.

Read their story

Maxem

“Fewer errors and less duplicate work through the Exact Online integration.

Direct debit mandates and accounting integration

Maxem combines direct debit mandates with Exact Online and saves time in administration and debtor follow-up.

Read their story

View all customer stories

Pricing

Choose the plan that fits your organisation.

From freelancer to large enterprise — every plan includes everything you need to onboard new customers smoothly.

Freelancer

Starter

€ 19 / month

up to 25 transactions per month

For self-employed professionals who want to look professional with new clients without technical hassle.

Onboarding via link
Signing, payment or direct debit
Email flow for the customer
No technical knowledge required

Small business

Growth

€ 39 / month

up to 50 transactions per month

For businesses with multiple staff who onboard new customers daily via a fixed transaction flow.

Onboarding via link
Combine multiple transaction parts
Email notifications
Audit trail

Mid-sized

Professional

€ 79 / month

up to 100 transactions per month

For organisations that want to connect onboarding to their accounting or administration via REST API.

Onboarding via link
Accounting integration
REST API access
Priority support

Enterprise

Enterprise

On request

up to 1000 transactions per month

For large organisations with multiple entities that want full control via REST API and audit trail.

Full REST API integration
Multiple entities / branches
Audit trail export
Dedicated support

Add-ons

Add what your organisation needs.

Email notifications € 7.50 / month

Automatic follow-up and status emails from the same transaction.

Accounting integration € 30 / month

For integrations such as Exact Online and other accounting tools.

Audit trail export € 15 / month

Export audit trails easily for review or compliance.

REST API — Direct debit mandate € 50 / month

Send direct debit mandates via the REST API.

REST API — Payment (iDEAL/Wero) € 75 / month

Trigger iDEAL and Wero payments via the REST API.

REST API — iDIN € 150 / month

Integrate iDIN verification via the REST API.

1. Select the parts of your transaction

Click the parts you want to combine in the same transaction. Each part costs €30 per month.

2. Optional extras

Email notifications €7.50 / month

Automatic reminders and status updates from the same flow.

Accounting integration €30 / month

For integrations such as Exact Online and other finance tools.

Leads/CRM integration €30 / month

For integrations with systems such as HubSpot and other CRM platforms.

Audit trail export €15 / month

For teams that want to export or share audit trails for reviews and compliance.

REST API keys €30 / key / month

For teams that also want to trigger flows through the REST API.

Monthly estimate

Your monthly price is built around the transaction you want to run.

Use this as a quick estimate during a first conversation. The base price depends on how many parts you combine into the same transaction.

Selected parts

Transaction subscription€19.00 / month

Transactions€0.00 / month

Monthly extras€0.00 / month

Total per month €19.00

First month total €19.00

1 part in the same transaction, 0 transactions per month, and no extra options.

Use the form and receive a response within 1 business day.

Available Monday through Friday from 9:00 to 17:00.

Need advice, support, or guidance? We are happy to help.