Customer stories

Customer stories that show how PayIBAN is used in practice.

From libraries and education to mobility, ticketing, and B2B flows: below you can explore a broader selection of real-world examples.

Biblionet Groningen

More control over mandates for library members.

Biblionet replaced paper forms with a digital mandate step and gained more control, fewer errors, and a smoother process.

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Groenendal IT

Mandates launched directly from the existing ticket flow.

Groenendal IT connected PayIBAN to Inserve and turned scattered PDF steps into a calmer process that is much easier to follow up.

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Maxem

Mandates and Exact Online combined more intelligently.

Maxem uses PayIBAN to create calmer debtor operations and make administrative processing work much better together with Exact Online.

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I AM College

Applications and payments that align better with education processes.

A practical example around intake, clear next steps, and fewer separate administrative actions.

Overview case
Kinderstralen

Digital customer steps for childcare, communication, and follow-up.

Kinderstralen shows how PayIBAN can also bring more calm to recurring processes in service organizations.

Overview case
NS Zonetaxi

Travel and payment flows connected more intelligently to the customer journey.

An example from mobility where ease of use and reliable follow-up come together in one clear process.

Overview case
Transvision

Fewer separate handoffs in mobility and contractual processing.

Transvision uses a tighter digital flow to make processes more manageable and easier to scale.

Overview case
Van Zelst Automaten

Starting direct debit flows directly from commercial processes.

A case about speed, less manual work, and clearer digital next steps for customers.

Overview case
Wasgoed.com

Connecting rental and service flows to a digital payment step.

This case shows how recurring payments and onboarding can also be structured tightly in rental processes.

Overview case
Brickfund

Handling investor or customer flows more calmly and consistently.

Brickfund shows how a clear digital flow can increase confidence and control in a more complex process.

Overview case
Ticketmaster

High volumes require less manual work and clearer next steps.

A practical example where scale, automation, and control in the customer flow are especially important.

Overview case
Phoenix Opleidingen

More calm in educational journeys, enrollment, and financial follow-up.

This case shows how onboarding and payment do not need to sit apart from the substantive customer journey.

Overview case